Frequently Asked Questions

What is custom CRM?

Customer relationship management (CRM) enables companies to manage business-related processes and all the data associated with them. Custom CRM is a software designed and built specifically for your organization, your own flow and strategy.

 

I’ve got a small business. Do I need a CRM system?

Yes! If you value your time, money and energy. With CRM system you can organize contacts, manage deals and tasks, automate workflows, track leads in the sales cycle, run and measure campaigns, and generate reports in one platform. Plus with the system tailored specifically to your business’ needs you’ll get an effective tool for sustainable growth and profit opportunities.

 

How long does it take to build a custom CRM system?

It can vary from 1 to 5 months depending on:

- the amount of data that needs to be imported
- the number of customizations
- the amount of integrations
- how many employees will use CRM

How many and what kind of services can be integrated in my CRM?

Payment process, emails, corporate contacts, inventory, surveys, reports, accounting, marketing strategies, relationship management and strategies, call metrics, recorded calls, SMS, and more - we offer a wide range of services, but only you can make the final decision on the amount of features of your CRM system. Contact us to discuss it in detail.

 

Is it difficult to use?

Our main priority is your comfort, so we try our best to create solutions that are easy-to-use, implementing best UX/UI design practices, we provide our systems with intuitive navigation. However, if you’ll find something difficult or have any questions, our support is always happy to help you with anything you need.

 

What about my data safety?

We take safety very seriously, so we can guarantee you a high-level of privacy and security for you and your customers. We’ll make sure that you data cannot be mined or used for aggregated data collection. Only you have control of who sees what type of the information in your CRM system.

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