If you have this question in mind you’re probably still doubting the worth of it for your business. A CRM system is a powerful productivity tool. Your follow up question here would be - how can it help the productivity of my company? Well, let’s see what kind of features average CRM platform has to offer:
I found out about CRM at the very desperate times for me and it turned out to be my salvation. I’m one of those control freaks and I used to believe that “If you want something done, do it yourself”. Trust issues or bad experiences or the combination of the two, I’m not sure, but it began to get out of hand when my business started to grow.
You’ve probably heard that the implementation of CRM has significant advantages for all aspects of your business. It gives you full control and takes care of customer service, your marketing and sales needs and it’s all-in-one platform. All of this sounds tempting, but these are just words, let’s look at some numbers.
About a year ago I had a very small company, just 12 employees and not that many clients, so I saw no prospects in building my own CRM system. I’ve tried out a few popular platforms with ready-made solutions and they were kind of fine. However, soon I got really tired and irritated by the smallest inconveniences and restrictions, so I’ve decided to take a risk and invest in my own CRM system. So… was it worth it?