You’ve probably heard that the implementation of CRM has significant advantages for all aspects of your business. It gives you full control and takes care of customer service, your marketing and sales needs and it’s all-in-one platform. All of this sounds tempting, but these are just words, let’s look at some numbers.

 

CRM performance statistics

 

• 75% of sales managers say that using CRM helps stimulate and increase sales.
• The implementation of the CRM system increases sales up to 29%. 
• The average rate of return on CRM investments is $5.60 for each dollar spent.
• CRM can increase your average revenue by 41%.
• 3 out of 4 customers say that they are likely to spend more money at the company because of the previous positive experience.

Those are just average numbers, with the right approach you can achieve even higher figures. It’s important to remember of course that though a CRM system is a great tool to maximize the benefits, it is just a tool: it means you have to use it right to get the best results.That is why we include the education process in our services. Work smart by optimising effort and get those numbers growing.